PULSE Check - Building an inclusive and high performing team

It’s a well-known fact that diversity increases innovation but perhaps less well understood is that this is only true when inclusion exists. Building an environment of inclusion is vital for high performing teams and forward-thinking organisations. One of the biggest barriers to creating this, is our own level of bias. This session will share the science behind bias and how this can show up in our every-day decisions and interactions, such as who we delegate to or invite to a meeting. It will provide you with the opportunity to explore how you can recognise bias and take steps to mitigate by making simple adjustments to your own mental and team processes. In doing so, you’ll create a more inclusive environment where everyone can perform at their best.

The interactive session will help you to:

  • Understand why diversity and inclusion is pivotal for high performing teams
  • Appreciate how our inherent biases can negatively impact on inclusion
  • Be more aware of different types of biases and how these relate to everyday work situations
  • Learn practical tools to challenge bias and share techniques to adopt that build inclusion

As well as a thought-provoking session you can expect excellent networking over refreshments. 

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Melanie Warner

Organisational Development Consultant


Melanie is an organisational development consultant, business psychologist, facilitator and coach with notable experience working at senior levels in an extensive range of sectors, both private and public. Having worked in senior in-house positions, developing and buying consulting and coaching services, Melanie is particularly in tune with client’s objectives and accordingly quickly translates the commercial drivers and designs practical solutions and concepts.

Melanie now works at all levels in global organisations to help clients with leadership and team development, quantitative and qualitative evaluation of future leaders, board level coaching and designing strategic organisational development plans with wide consultation. Melanie has also recently developed leading research and programmes looking at psychological capital in the work place. Melanie is respected by her clients for her passionate, practical and solution focused approach, which she effortlessly combines with her natural empathy and interest in people.

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Samantha Love



Samantha Love is an associate in CMS’s Employment team. She supports a wide range of clients but specialises in start-ups and scale-ups, including through our EquIP growth programme. She is experienced in advising on general employee policies as well as specific employee grievances and claims, which often touch on discrimination and inclusion matters.


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