Inside Sales Specialist
- Confer with customers by phone, email and live chat in a timely, friendly and professional manner and provide information about products and services, take and enter orders, and obtain details of inquiries or comments.
- Build a rapport and long-lasting relationship with customers and provide innovative solutions to their needs and challenges along with exceptional customer service experience.
- Collaborate with internal functions to ensure customer requests and questions are handled appropriately and promptly.
- Take ownership of customer database; research accounts, identify key players and generate interest
- Solicit with commercial team sales leads from customer phone calls.
- Assist with marketing data collection and campaigns.
- Perform customer support projects and other duties assigned.
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