Director of Business Development and Membership Services (Maternity Cover)

BioIndustry Association

Location: Central London.  Some regional travel and early morning / evening work required.

Salary: Competitive (dependent on experience)

Contract Duration: 10 Months from mid-October 2018

The Bioindustry Association (BIA) are looking to recruit a Maternity Cover for the Director of Business Development and Membership Services (BDMS). The role will oversee the business development, events and membership services function of the Association and deliver the 2018 and 2019 plans and budgets: managing and delivering a range of financially and strategically beneficial membership services to an industry-leading standard.

The candidate will be expected to generate new membership for the BIA; ensure existing members renew their subscriptions; develop sponsorship; deliver current services (events and business solutions) ensuring profitability; oversee marketing initiatives to promote the interests of the BIA within the industry.

The position will oversee and line-manage the BDMS team, ensure that team plans and targets are met and reviewed appropriately, trouble-shoot and support individual team members.

The candidate will be expected to operate as an external advocate for the BIA, interfacing professionally with a wide range of stakeholders including members, prospective members, supporters, event attendees, business collaborators and other external contacts.

The Director of Business Development and Membership Services (Maternity Cover) will be responsible for the following:

• Reporting into the SMT: contributing to the efficient running of the organization and report BDMS progress and issues
• Delivery of the plan and budget ensuring effective execution of all work streams
• Lead the culture of the BIA within the Business Development and Membership Services (BDMS) function ensuring it is a great place to work

• Line manage direct reports to perform against agreed goals (maintain job descriptions, personal objectives and development plans; ensure they work within agreed BIA procedures)
• Take responsibility for the business development and membership services activities plan and associated budget
• Oversee the delivery of marketing plans for events, membership and business solutions
• To be the commercial lead and support on all BIA activities
• Maintain financially and strategically beneficial partnering arrangements, identifying and developing new business ideas and services where opportunities arise
• Deliver the plan for membership growth and retention
• Maintain and grow the Association’s membership (directing the work of the Membership and Business Development Manager as appropriate)

• Provide the CEO with support and planning in how to engage with existing and potential members
• Oversee and develop all sponsorship activities in line with project plans
• Deliver industry-leading BIA events to budget and with positive feedback
• Assess and agree event partnerships with Events Manager
• Ensure that event feedback is gathered, recorded and reported to SMT accordingly to enable the evolution and development of events as required
• Be a key link with external stakeholders to deliver successful overseas activities for members
• Oversee the BIA Business Solutions programme and ensure it provides industry-leading services
• Produce updates for SMT meetings (weekly). Executive (monthly) and Board (quarterly) updates as and when requested
• Contribute as required to staff update meetings
• Interface with BIA Advisory Committees as required
• Interface with stakeholders as appropriate, identifying opportunities for mutually beneficial collaboration
• Oversee BIA corporate branding and implementation
• Alongside the Membership & Marketing Manager, represent the needs of BDMS as key users of the CRM and CMS systems; manage issues and ongoing development accordingly
• Develop effective working relationships with CRM and CMS suppliers, ensure that any BDMS development projects are delivered to time and budget, and ensure that issues arising are addressed according to supplier SLAs.

Delegate requirements

Essential

• Excellent communication (written and verbal) and interpersonal skills
• Proven sales and business development experience in service based organisation
• Sound understanding of marketing and communications principles
• Strong project management skills
• Team player, with the flexibility and ability to work alone
• Willingness to travel as necessary
• Attention to detail
• ‘Can do’ attitude
• Strong team building and team leadership skills
• Experience of CRM management
• Empathy with the aims of the Association and its members, yet professionally challenging to ensure that the objectives of the Association are achieved
• Marketing or business qualification and experience of more than five years
• Relevant commercial experience
• Degree level qualification

Desirable

• Understanding of bioscience
• Proficient networker
• Experience of small, service-oriented environment
• Marketing and Project Management qualification
• Understanding of MS Dynamics CRM

Please apply with CV and covering letter by 5pm Friday August 10^th 2018 to Miriam Gedge, Executive Assistant to CEO, BIA: [email protected]

• Director of Business Development and Membership Services

ABOUT THE BIA

Established over 25 years ago at the infancy of biotechnology, the BioIndustry Association (BIA) is the trade association for innovative life sciences in the UK. Our goal is to secure the UK's position as a global hub and as the best location for innovative research and commercialisation, enabling our world-leading research base to deliver healthcare solutions that can truly make a difference to people's lives.

Our members include:

• Start-ups, biotechnology and innovative life science companies 
• Pharmaceutical and technological companies
• Universities, research centres, tech transfer offices, incubators and accelerators
• A wide range of life science service providers: investors, lawyers, IP consultants, IR agencies