Careers

The BioIndustry Association (BIA) is the voice of the innovative life sciences and biotech industry, enabling and connecting the UK ecosystem so that businesses can start, grow and deliver world-changing innovation.  With over 600 companies in membership, we are going from strength to strength and delivering incredible value and opportunity to our members.  It’s a vibrant and fast-paced sector, and the BIA is a mission-driven, agile and responsive organisation.  This is an important new role in an already very successful and busy membership department, aimed at supporting our Head of Membership and Membership & Business Development Manager and helping us as an organisation to cover more ground in terms of new member outreach and existing member engagement.  You will need to demonstrate a consultative approach to sales and relationship building, solid communication and people skills, and willingness to get to grips with systems and processes that will enable us to increase efficiency and improve our service to new and existing members.  If you have a background in life sciences that will be a significant benefit, but more important is the ability to pick up complex areas quickly (please evidence this in your application).  Would suit either a candidate with some membership sales/CRM experience looking for a next step in an exciting and challenging sector – or a life science grad/post-doc looking for an outward-facing, relationship building role in a mission-driven organisation.

Salary £26-30,000 Per Anum Dependent on Experience

MAIN PURPOSES OF THIS ROLE

• To support the Head of Membership & Membership and Business Development Manager in building relationships and securing new members to meet or exceed quarterly and yearly new membership targets
• To plan and execute targeted business development campaigns
• Lead identification/qualification of Event & Project supporters
• To support in coordinating lead development and managing the leads process through the entire sales cycle
• To form effective connections with key personnel at member organisations, developing member engagement, event attendance and participation in BIA business solutions
• To support the development of the BIA business solutions programme – both in terms of increasing participation of new and existing members and increasing the range of savings schemes in line with member requirements
• To provide administrative support to BD and Membership function
• To work closely with the BDMS and wider BIA team to deliver the overall membership strategy

DUTIES AND RESPONSIBILITIES

• Work with Head of Membership & Membership and Business Development Manager to design campaigns targeted at specific sectors
• Work with BDMS team to ensure that lead capture through all channels (website, online communications, printed collateral, events, networking etc.) is comprehensive and provides the information necessary for effective follow up
• Work with Head of Membership & Membership and Business Development Manager to develop schedules for following up on new member leads and tracking success rates
• Work with contacts at our business solutions partner programmes to develop these schemes further – maximizing membership benefit and income for BIA
• Work with Events team to develop sponsorship leads and to help embed relevant administration
• Gain a strong understanding of all BIA activities/initiatives in order to present the benefits and opportunities of BIA membership to potential and existing members in a professional manner 
• Attend relevant industry and BIA events (UK & overseas) to network and to promote the benefits of BIA membership and build a professional network of contacts. This will include occasional evening and weekend work.
• Get to know the membership base, and communicate effectively and professionally with member contacts
• Work with Membership team to ensure any issues with renewing members are addressed promptly and to a satisfactory conclusion
• Effectively monitor revenue targets (and related budgets) and produce relevant status reports through Dynamics
• Work with Membership team to monitor and keep membership data up to date at all times
• Provide support where needed across the BDMS team.

KNOWLEDGE, SKILLS AND EXPERIENCE

Essential Demonstrable Skills:

• Efficient and confident networker
• Ability to grasp and convey a membership/service/NFP based offering
• Professionalism and ability to confidently liaise with decision makers
• Attention to detail
• Energetic, determined but sensitive approach to uncovering and converting sales and upsell opportunities
• Excellent oral and written communications
• Experience in using all standard Microsoft programmes
• A self-starter who can work independently and as part of a team
• Life sciences background – or proven ability to get to grips with complex subject areas quickly
• Experience in consultative sales, business development or membership engagement
• Degree-level education or equivalent 

Desirable:

• Experience of using CRM databases in particular Microsoft Dynamics in relation to contact management or sales leads
• Life science degree or equivalent
• Experience of delivering a sales and / or retention plan, including closing sales and understanding of CRM principles
• Experience of achieving revenue and/or retention targets

To apply, please send a covering letter outlining your suitability for the role and your CV to Riana Potamitis. Please do not only send your CV ONLY, as these will not be considered. The deadline is Wednesday 4th October 2023 at 11pm.