Membership Relations Executive
Membership Relations Executive
Job Title: Membership Relations Executive
Location: Hybrid
Reports to: Associate Director for Membership and Business Development
Salary: £26-30,000 per annum Dependent on Experience
Main purposes of the role
The BioIndustry Association is the UK’s trade and membership organisation for biotech and innovative life sciences. With 600+ members and a full programme of advocacy and connecting people across the sector - through committees, communities, publications, campaigns, online and in-person events – the opportunities for organisations keen to support the sector and connect with companies are significant.
With the growth of our membership and activities, we have had a strong focus on member relationship management and retention, with a growing need to help service the membership and assist them in utilising the benefits.
We are now looking for a membership relations executive who understands our ethos and the value of excellent customer relations to help service, engage and maintain close connections with our membership.
Duties and responsibilities
Member Support
- Support the Associate Director for Membership and Business Development & the Senior Membership and Business Development Manager in building and maintaining relationships with BIA members
- To form effective connections with key personnel at member organisations to encourage engagement, event attendance, wider use of benefits and participation in BIA business solutions programme
- Gain a strong understanding of all BIA activities/initiatives in order to present the benefits and opportunities of BIA membership to potential and existing members in a professional manner
- To provide administrative support to BD and Membership function
- To work closely with the wider BIA team to deliver the overall membership strategy
- To support in coordinating email responses to new and existing member enquiries
- Work with wider team to ensure that lead capture through all channels (website, online communications, printed collateral, events, networking etc.) is comprehensive and provides the information necessary for effective follow up
- Work with contacts at our business solutions partner programmes to develop these schemes further – maximising membership benefit and income for BIA
Retention and renewals
- Assist in member retention calls/meetings
- Work with the wider team to design engagement campaigns and target existing members informing them of latest benefits
- Work with Membership team to ensure any issues with renewing members are addressed promptly and to a satisfactory conclusion
Events and networking
- Attend relevant industry and BIA events (UK & overseas) to network and to promote the benefits of BIA membership and build a professional network of contacts. This will include occasional evening and weekend work.
- Regular visits to BIA members offices and external events throughout the UK where appropriate
Maintaining accurate records on the CRM
- Work with Membership team to monitor and keep membership data up to date at all times.
Knowledge, skills and experience
Essential
- Excellent customer service skills
- Professional and clear communicator
- Efficient and confident networker
- Strong desire to work for a mission driven and purposeful organisation
- Personable, conscientious and willing to adapt and be flexible
- Ability to grasp and convey a membership/service/NFP based offering
- Professionalism and ability to confidently liaise with decision makers
- Strong attention to detail and ability to multitask
- Excellent presentation and written communications
- Experience in using all standard Microsoft programmes
- A self-starter who can work independently and as part of a team
- Proven ability to get to grips with complex subject areas quickly
- Experience of using CRM databases in relation to contact management or sales leads
- Degree-level education or equivalent
Desirable
- Ideally 1- 2 years’ experience from a similar membership relationship role
- Experience of using Microsoft Dynamics for contact management
- Experience working within a not-for-profit/trade association
- Life science background (ideal, not necessity)
The full job description can also be referred to here:
Working pattern
We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. If the successful candidate is located within 40 miles of the London office, we expect them to adhere to this pattern.
How to apply
Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.
Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.
Please email your application to [email protected] with the subject line “Membership Relations Executive Application - [Your Full Name].” Deadline for applications is Wednesday 30th September 2026 at 9am. There may be an accelerated recruitment process, so interested applicants are strongly encouraged to apply as soon as possible ahead of this closing date.
Initial interviews will take place during week(s) of 5th October, dependent on availability. We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.
Programmes and Projects Manager
Programmes and Projects Manager
Job Title: Programmes and Projects Manager
Location: Hybrid
Reports to: Associate Director, Events and Programmes
Salary: Circa £40,000 PA, dependent on experience
Summary background and role
We produce leading sector events and programmes – aimed at both our members and the wider life sciences community – currently ranging from thought leadership conferences, roundtables and bootcamps, vibrant networking events and webinars. All benefit from a high profile, trusted brand in the BIA and strong engaged communities. Our events and programmes build engagement, loyalty and long-term association with the BIA.
We are looking for an experienced Programme Manager to join the existing Events and Programmes team at BIA. The focus of this role is two-fold, firstly to develop high-quality, commercially successful events, shaping agendas, securing speakers and managing sponsors and key stakeholder relationships, while bringing fresh ideas and insight to strengthen engagement across our communities. In addition, the role is responsible for leading the project management and delivery of our growing leadership programmes portfolio overseeing strategy, delivery, recruitment, budgets and stakeholder communications to ensure successful execution and achievement of programme objectives.
Duties and responsibilities
Content
- Lead the development of agendas and speaker line-ups across a portfolio of conferences, events and leadership programmes, identifying key themes, sourcing and securing speakers, and delivering compelling, audience-focused content.
- Develop and deliver high-quality conference programmes, working closely with internal subject matter experts, advisory groups and industry stakeholders to identify key priorities, shape agendas and curate commercially relevant content.
Sponsors / stakeholder engagement
- Build and maintain strong relationships across the life science and biomanufacturing sector, developing a deep understanding of key organisations, stakeholders and market trends.
- Work closely with the sponsorship team to identify prospective partners, support sponsor engagement and retention, and ensure sponsor participation aligns with event and programme objectives.
Programme Management
- Oversee the end-to-end delivery of leadership programmes, managing project plans, delivery timelines, programme logistics and key stakeholder relationships. Work closely with programme partners and external contributors to ensure successful programme delivery, strong participant engagement and achievement of programme objectives.
General
- Develop and maintain a strong understanding of the UK life sciences and biopharmaceutical sector, identifying emerging trends, key challenges and opportunities to inform event and programme content.
- Support the development of new events, communities and initiatives, contributing ideas that strengthen engagement and deliver value for members and stakeholders.
- Develop event materials, speaker briefings and programme documentation to support high-quality delivery and stakeholder engagement.
- Contribute to the ongoing growth and development of the events & programmes portfolio, identifying opportunities for new content, partnerships and audience engagement.
- Write clear, accurate, creative and informative copy for websites and brochures.
- Work with events team to plan events and ensure relevant attendees are identified and targeted.
- Monitor and attend sector events to ensure BIA events are market leaders, including networking with potential speakers and sponsors.
- Establish and work with expert advisory boards and policy staff to generate and facilitate quality event and programme ideas.
- Write clear, accurate, creative and informative copy for websites and brochures.
- Work with events team to plan events and ensure relevant attendees are identified and targeted.
- Monitor and attend sector events to ensure BIA events are market leaders, including networking with potential speakers and sponsors.
Knowledge, skills and experience
Essential
- Degree or equivalent with a minimum of 3 years’ experience developing conference agendas, programmes, event content or in editorial/publishing (preferably science based).
- Proven ability to identify, source and secure high-quality speakers.
- Strong project management skills, with the ability to manage multiple projects and competing priorities simultaneously.
- Excellent stakeholder management skills, with experience building relationships with senior industry professionals, speakers, sponsors or partners.
- Strong written and verbal communication skills, including the ability to produce compelling programme materials and speaker briefs.
- Experience building and managing relationships with sponsors and commercial partners, with a proven ability to balance audience, community and commercial objectives.
- Strong research and analytical skills, with the ability to identify emerging trends and translate these into relevant content.
- Highly organised with excellent attention to detail and the ability to work both independently and as part of a wider team.
- A proactive, solution-focused approach and the ability to thrive in a fast-paced environment.
Desirable
- Experience working in a membership or trade association.
- Knowledge of UK life sciences, biotechnology and biopharmaceutical sector, in particular manufacturing, diversity or leadership development. Relevant degree would be highly desirable.
- Experience working with advisory groups, steering committees or expert stakeholders.
- Experience managing leadership development programmes or member engagement initiatives.
The full job description can also be referred to here:
Working pattern
We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. If the successful candidate is located within 40 miles of the London office, we expect them to adhere to this pattern.
How to apply
Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.
Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.
Please email your application to [email protected] with the subject line “Programmes and Projects Manager Application - [Your Full Name].” Deadline for applications is Monday 2nd November at 11am. There may be an accelerated recruitment process, so interested applicants are strongly encouraged to apply as soon as possible ahead of this closing date.
Initial interviews will take place during around the week(s) of 2nd and 9th November , dependent on availability.
We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.
Senior Programmes and Projects Manager
Senior Programmes and Projects Manager
Job Title: Senior Programmes and Projects Manager
Location: Hybrid
Reports to: Associate Director, Events and Programmes
Salary: Circa £45,000 PA, dependent on experience
Summary background and role
We produce leading sector events and programmes – aimed at both our members and the wider life sciences community – currently ranging from thought leadership conferences, roundtables and bootcamps, vibrant networking events and webinars. All benefit from a high profile, trusted brand in the BIA and strong engaged communities. Our events and programmes build engagement, loyalty and long-term association with the BIA.
We are looking for a Senior Programmes and Projects Manager to join the existing Events and Programmes team at BIA. The focus of this role is firstly to develop high-quality, commercially successful events, shaping agendas, securing speakers and managing sponsors and key stakeholder relationships, while bringing fresh ideas and insight to strengthen engagement across our communities. The role will also provide oversight and direction for content development across the wider events and programmes portfolio, ensuring quality, consistency and alignment with organisational objectives. In addition, the role is responsible for leading the project management and delivery of our growing leadership programmes portfolio overseeing strategy, delivery, recruitment, budgets and stakeholder communications to ensure successful execution and achievement of programme objectives.
Duties and responsibilities
Content
- Lead the development of agendas and speaker line-ups across a portfolio of conferences, events and leadership programmes, identifying key themes, sourcing and securing speakers, and delivering compelling, audience-focused content.
- Develop and deliver high-quality conference programmes, working closely with internal subject matter experts, advisory groups and industry stakeholders to identify key priorities, shape agendas and curate commercially relevant content.
- Provide oversight and direction for content development across the wider events and programmes portfolio, ensuring content remains relevant, engaging and aligned with organisational priorities.
Sponsors / stakeholder engagement
- Build and maintain strong relationships across the life science and biomanufacturing sector, developing a deep understanding of key organisations, stakeholders and market trends.
- Work closely with the sponsorship team to identify prospective partners, support sponsor engagement and retention, and ensure sponsor participation aligns with event and programme objectives.
Programme Management
- Oversee the end-to-end delivery of leadership programmes, managing project plans, delivery timelines, programme logistics and key stakeholder relationships. Work closely with programme partners and external contributors to ensure successful programme delivery, strong participant engagement and achievement of programme objectives.
General
- Act as a senior member of the Events & Programmes team, providing guidance, mentoring and support to colleagues, sharing best practice and helping to drive high-quality delivery across the portfolio.
- Develop and maintain a strong understanding of the UK life sciences and biopharmaceutical sector, identifying emerging trends, key challenges and opportunities to inform event and programme content.
- Support the development of new events, communities and initiatives, contributing ideas that strengthen engagement and deliver value for members and stakeholders.
- Develop event materials, speaker briefings and programme documentation to support high-quality delivery and stakeholder engagement.
- Contribute to the ongoing growth and development of the events & programmes portfolio, identifying opportunities for new content, partnerships and audience engagement.
- Establish and work with expert advisory boards and policy staff to generate and facilitate quality event and programme ideas.
- Write clear, accurate, creative and informative copy for websites and brochures.
- Work with events team to plan events and ensure relevant attendees are identified and targeted.
- Monitor and attend sector events to ensure BIA events are market leaders, including networking with potential speakers and sponsors.
Knowledge, skills and experience
Essential
- Degree or equivalent with a minimum of 5 years’ experience developing conference agendas, programmes, event content or in editorial/publishing.
- Proven ability to identify, source and secure high-quality speakers.
- Strong project management skills, with the ability to manage multiple projects and competing priorities simultaneously.
- Experience leading complex projects involving multiple stakeholders and competing priorities.
- Excellent stakeholder management skills, with experience building relationships with senior industry professionals, speakers, sponsors or partners.
- Strong written and verbal communication skills, including the ability to produce compelling programme materials and speaker briefs.
- Experience building and managing relationships with sponsors and commercial partners, with a proven ability to balance audience, community and commercial objectives.
- Strong research and analytical skills, with the ability to identify emerging trends and translate these into relevant content.
- Highly organised with excellent attention to detail and the ability to work both independently and as part of a wider team.
- A proactive, solution-focused approach and the ability to thrive in a fast-paced environment.
Desirable
- Experience working in a membership or trade association.
- Knowledge of UK life sciences, biotechnology and biopharmaceutical sector, relevant degree would be highly desirable.
- Experience working with advisory groups, steering committees or expert stakeholders.
- Experience managing leadership development programmes or member engagement initiatives.
- Line management experience.
The full job description can also be referred to here:
Working pattern
We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. If the successful candidate is located within 40 miles of the London office, we expect them to adhere to this pattern.
How to apply
Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.
Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.
Please email your application to [email protected] with the subject line “Senior Programmes and Projects Manager Application - [Your Full Name].” Deadline for applications is Monday 2nd November at 11am. There may be an accelerated recruitment process, so interested applicants are strongly encouraged to apply as soon as possible ahead of this closing date.
Initial interviews will take place during week(s) of 2nd and 9th November, dependent on availability. We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.
Policy and Public Affairs Manager
Policy and Public Affairs Manager
Job Title: Policy and Public Affairs Manager
Location: Hybrid
Reports to: Head of Biosolutions & International Policy
Salary: £40,000 PA, dependent on experience
Main purposes of the role
This role will lead on delivering our work to support biosolutions and engineering biology companies by influencing Government policy, running our member community and ensuring BIA delivers membership value for non-health biotech companies.
The holder will deliver a comprehensive programmme of work including supporting the implementation and development of BIA’s biosolutions policy recommendations, growing the biosolutions community, and providing the secretariat to our Engineering Biology Advisory Committee. This will involve close collaborative working with civil servants, CEOs and senior leaders from member companies, the wider engineering biology community, and parliamentarians.
Duties and responsibilities
Policy
- Monitor, evaluate and communicate government and parliamentary announcements and activity relevant to biosolutions and engineering biology, particularly regarding innovation, finance, infrastructure and regulation
- Work with BIA colleagues, members and external stakeholders to develop sector positions on innovation, infrastructure, finance and regulation policies, and produce a strong evidence base to support advocacy
- Provide the Secretariat to the BIA Engineering Biology Advisory Committee and other member/stakeholder meetings, preparing agendas and papers, and producing minutes
- Working with the Head of Biosolutions & International Policy, support the development of new policy initiatives to increase the growth and scale of the UK’s biosolutions industry and BIA’s membership
Public affairs
- Support the work of the policy team to deliver BIA’s annual Parliament Day and Party Conference events, driving biosolutions stakeholder meetings
- Build BIA’s engagement with parliamentarians on biosolutions
- Develop and deliver effective engagement campaigns to influence political, civil service and industrial biotech stakeholders
Community, Events and Communications
- Monitor and act as a knowledge repository on the biosolutions and engineering biology sectors
- Help identify and onboard potential new members
- Help plan and deliver the core programme of BIA events that raise the profile of biosolutions and provide networking opportunities for BIA members
- Lead on the BIA’s biosolutions community events with the Policy Team Coordinator and BIA Events team
- Represent BIA at external events to showcase BIA’s biosolutions and engineering biology work
- Working with BIA colleagues, help develop online (website and social media) content to make the BIA the go-to organisation for the biosolutions and engineering biology industry
- Working with BIA colleagues, support the production of authoritative and impactful reports to promote the sector and BIA’s influencing work
- Build and manage the biosolutions community
As a small organisation, flexibility is a key value all members of the team need to work to. As such the above duties and responsibility are subject to change as informed by needs of the team, organisation and changes in the external environment.
Knowledge, skills and experience
Essential
- A demonstrable working understanding of UK Government and Parliament; the life sciences and biotech industry; or engineering biology
- Persuasive communication skills adaptable for a variety of audiences
- Excellent written skills with an ability to grasp complex issues quickly and how to distil these for a variety of external audiences
- Excellent interpersonal skills with demonstrative ability to develop good working relationships with a range of stakeholders
- Proven project management skills to drive projects through from conception to output
- Collaborative team-player who is flexible to changing business needs and supports colleagues effectively
- Ability to represent the BIA and its members in person and through oral and written communication
- Degree level education or equivalent
Desirable
- Experience working in or with government
- Network of stakeholder relations in the non-health biotech sector
- Event management experience
- Understanding of engineering biology sector and biosolutions companies needs to scale and grow across finance, regulation, infrastructure
The full job description can also be referred to here:
Working pattern
We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. If the successful candidate is located within 40 miles of the London office, we expect them to adhere to this pattern.
How to apply
Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.
Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.
Please email your application to [email protected] with the subject line “Policy and Public Affairs Manager (BioSolutions) Application - [Your Full Name].” Deadline for applications is Monday 2nd November, 11am. There may be an accelerated recruitment process, so interested applicants are strongly encouraged to apply as soon as possible ahead of this closing date.
Initial interviews will take place during around the week(s) of 26th October, dependent on availability. We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.
General Application Notes
Applications written using an AI generator will not be accepted.
Please note that all offers of employment are subject to two references and proof of eligibility to work in the UK.
Regrettably, only successful candidates will be contacted.
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