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Customer Service Manager
CD BioSciences
NY, US
- Explore and cultivate potential customers and build relationships with client project teams;
- Keep in touch with customers from both academic and industrial settings, and visit them regularly;
- Work closely with relevant departments, and solve problems or emergencies that arise while working on the projects;
- Provide appropriate technical information support according to customers’ requests;
- Collect information on the animal model industry, identify and survey potential C. elegans model services and products;
- Assist in updating scientific content on posters, product data sheets, and web tools.